Terms & Conditions Policy

UPDATED MAY 14TH, 2019


THERE ARE NO REFUNDS FOR OUR PRODUCTS! NO EXCEPTIONS!

Like all internet downloads, once downloaded you cannot return them like you can a physical product. Files can easily and instantly be copied, duplicated and distributed. We cannot take your word nor can we obtain proof that you have deleted our download. 

Please make sure of the following before downloading the product(s):   

• Make sure that your computer and or device meets the listed specifications of the product you wish to buy. We will not refund you for your failure to read all information that is provided with our products.  Please read all descriptions and watch all of our instructional videos. They are there to minimize questions and concerns.

• If you do not receive your download link in your email, then please check your Junk/Spam folder. If you still cannot find the email containing your download link, immediately email us at support@vgsgmusic.com

• If you are not computer savvy and do not know the basics of computers, then we DO NOT recommend purchasing our products. Our products are for those of you who are familiar with computers and who understand basic computer usage and handling of various file types and folders. Such as downloading and extracting ZIP files.

• We also urge you to please BACKUP YOUR DOWNLOADS! Due to security reasons, we will not just send download after download every time you lose your downloads. After we send a considerable amount of downloads to your email address, eventually we will deny requests for more downloads and charge a $5 fee per additional download. Due to piracy and fraud, we have to protect our downloads and it is your responsibility to backup your downloads and files as hard drives do not last forever and will fail!

In the event you ever have a problem with your order and or our products, PLEASE email us at support@vgsgmusic.com